Company name: MKLAR FM SRL
COMMERCE REG. NO.: J03/1386/2024
CUI: 50285508
MKLAR FM SRL knows the importance of your data and is committed to protecting its confidentiality and security. Therefore, it is important for us to provide you in an integrated and practical manner with information related to the processing of your personal data as data subjects (users of the MKLAR FM SRL website, customers, potential customers, consumers, potential consumers) within the framework of this Personal Data Processing Policy, applicable for the purposes listed below.
This Policy is applicable to all devices used to access the MKLAR FM SRL website, smartphone, tablet devices. If you do not agree with the terms and conditions related to their use (set out in this document from the point of view of personal data protection but also in the documents General Conditions, Privacy Policy from the point of view of confidential information, copyright, etc.), please do not use the MKLAR FM SRL website.
According to the requirements of Law no. 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data, as amended and supplemented, MKLAR FM SRL manages in safe conditions and only for the specified purposes, the personal data that you provide us about yourself, in the context of visiting the website and purchasing MKLAR FM SRL products under the brand: MKLAR FM SRL, or other partner Brands.
By checking that you agree to the General Conditions and the Personal Data Processing Policy or, as the case may be, by continuing to use our website and services after reviewing this Policy, you agree to this Personal Data Processing Policy.
1. The purposes for which we collect and process your personal data
MKLAR FM SRL collects and processes your personal data for the following processing purposes:
A. Administration, improvement and realization of products and services provided by the MKLAR FM SRL website
B. Commercial activities of product sales, including realization, administration and development of product sales on the MKLAR FM SRL website, customer account management, research / market studies, statistics.
C. Advertising, marketing and publicity, activities to promote the services of MKLAR FM SRL, conducting promotional campaigns, sending newsletters (information bulletins), tracking and monitoring sales of services and consumer behavior.
D. Post-sales activities, including customer relations services, informing users/clients regarding the evaluation of the services offered (including the evaluation of services on the website – MKLAR FM SRL), improving the quality of repair and maintenance services of products sold through the activity carried out within the Call Center service; performing service interventions, product replacements.
E. For evidentiary purposes in connection with the above activities and archiving.
2. Categories of personal data that we process
To achieve the above purposes, we process the following categories of personal data:
A. For the administration, improvement and provision of products and services provided by the MKLAR FM SRL website:
– name, surname, address (home/residence), e-mail, date and place of birth, technical information regarding the visitor’s device – its location, IP address, type of hardware equipment, information regarding the time interval as well as the date on which the MKLAR FM SRL website was used, other information resulting from the use of Cookies; For more information related to cookies, please consult the Cookie Policy available on the website.
B. For commercial activities of sales of products and services, including the realization, administration and development of sales, including online sales on the website of MKLAR FM SRL, administration of customer accounts, research / market studies, statistics:
– name, surname, address (domicile/residence), personal numerical code, e-mail, date and place of birth, delivery addresses.
C. For advertising, marketing and publicity, activities to promote the services of MKLAR FM SRL, carrying out promotional campaigns, sending newsletters (newsletters), following sales and consumer behavior tracking and monitoring.
– name and surname, date and place of birth, telephone/fax, e-mail, address (home/residence), habits/preferences/behavior – in addition, MKLAR FM SRL processes data consisting of the personal identification number and the series and number of the identity document strictly for the purpose of identifying the winners of promotional campaigns (if any) and for compliance with the requirements of tax legislation. Also, some of this data is necessary as a unique identifier of the person depending on the type of contest/promotion/application/game in which they participate.
D. For after-sales activities, including customer relations services, informing users/clients regarding the evaluation of products and services offered by MKLAR FM SRL, improving the quality of products and services within the Call Center service:
– name and surname, date and place of birth, telephone/fax, e-mail, address (home/residence), voice, habits/preferences/behavior, other data resulting from the evaluation of products by customers– in addition, MKLAR FM SRL processes data relating to: personal identification number, series and number of identity document, bank details, only for situations in which Service replacements occur.
E. For evidentiary purposes in connection with the above activities and archiving: storing personal data mentioned in the above purposes in order to maintain records related to the activities carried out, to protect rights in court and exercise other rights according to the law and concluded contracts, fulfilling any archiving requirements, in accordance with legal provisions.
Personal data that benefit from a special protection regime such as the personal identification number, the series and number of the identity document, will be collected and processed under limiting conditions and in accordance with legal provisions to ensure compliance with the applicable data protection rules regarding them. Providing personal data is necessary for MKLAR FM SRL to carry out the activities listed in accordance with the above. A refusal on your part to provide us with this data could result in the impossibility for MKLAR FM SRL to provide you with the respective services, information, to respond to your requests or to carry out any other activities listed above.
3. Who do we disclose your data to? personal data
In order to achieve one or more of the purposes mentioned above, MKLAR FM SRL may disclose your personal data to the following categories of recipients:
– contractual partners of MKLAR FM SRL (such as companies with which MKLAR FM SRL is in partnership, but only on the basis of a confidentiality commitment from them, guaranteeing that this data is kept safe and that the provision of this personal information is made in accordance with the legislation in force),
– service providers (marketing, courier services, payment/banking services or other services), including entities that assist MKLAR FM SRL in data processing as authorized persons, insurers, public authorities (Prosecutors, Police, courts and other authorized state bodies), based on and within the limits of legal provisions and as a result of expressly formulated requests, to other companies in the same group as MKLAR FM SRL, as well as to you as the data subject in the context of exercising your right of access.
The data recorded by MKLAR FM SRL are not sold to third parties and are used only for the purpose of improving the services of MKLAR FM SRL.
4. By reading the present Policies you have acknowledged that you are guaranteed the rights provided by law, namely:
• to be informed about the processing of your personal data, in accordance with the law;
• to access your personal data;
• to intervene in your personal data;
• to not be subject to an individual decision of an automated nature;
• to object to the processing of personal data concerning you and to request the rectification, updating or deletion of data under the law – in the case of personal data processed for direct marketing purposes, this right can be exercised at any time, free of charge and without justification;
• to address the courts if violations of the relevant legislation have been found.
You can exercise these rights by sending an e-mail to MKLAR FM SRL by accessing the contact form at MKLAR FM SRL/contact or by e-mail contact@mklar.ro
You may object at any time and without justification to the processing of your personal data for direct marketing purposes, by sending to MKLAR FM SRL (by accessing the contact form at MKLAR FM SRL /contact or by e-mail: contact@mklar.ro), a written, dated and signed request to this effect. In this case, your request will be forwarded to the specialized department of MKLAR FM SRL ; you may receive a message confirming that your option has been noted, as well as any other necessary information, as appropriate.
5. Special provisions related to minors
MKLAR FM SRL does not pursue in its data processing activities the processing of personal data of minors. Particular attention is paid to ensuring that any processing of personal data of minors is carried out in accordance with legal requirements and in strictly determined cases.
MKLAR FM SRL does not carry out direct marketing promotional activities towards minors.
Minors who have not reached the age of 14 are not allowed to request products and services or any communications on the website of MKLAR FM SRL , or participate in contests or campaigns of MKLAR FM SRL , unless this is done on behalf of the minor by the legal representative or guardian of the minor in question, according to the law.
Minors who have reached the age of 14 may purchase products or services and request and receive communications from MKLAR FM SRL only if they have the consent of their legal representative or guardian, in accordance with the law.
Also, any person who provides us with personal data through the site or other applications or devices covered by this Policy guarantees that they are of legal age, respectively have full legal capacity.
Any collection or processing of personal data of minors will be carried out only under the conditions of the law, and taking into account the above.
6. Duration of data processing
It will generally be determined by the moment of exercising your right to object, under the conditions of art. 15 paragraph. 2 of Law no. 677/2001. Exception: For commercial data, the duration of data processing is 5 years, as a rule, or until the right to object is exercised. Also, MKLAR FM SRL may store personal data for such a longer period, for evidentiary and archiving purposes.
At the same time, the storage of personal data for a longer period of time may be carried out for the purpose of producing statistics, improving services, managing customer accounts, research/market studies.
7. Other information
Please check this Personal Data Processing Policy each time you use our website to be informed about it at all times.
Upon completion of the processing operations, the recorded data may be archived, in whole or in part, for the purpose of producing statistics, improving services, managing customer accounts, research/market studies, provided that they will be used for purposes similar to those provided for in this document.
For incorrect recording of personal data caused by the data indexing software, MKLAR FM SRL assumes no responsibility.